Last updated: March 2026
JumpIn Pitt ("we," "us," or "our") operates the JumpIn Pitt mobile application ("App") and website at jumpinpitt.com ("Website"). This Privacy Policy explains how we collect, use, and protect your information when you use the App or Website.
We use the information we collect to:
After a check-in, users may leave feedback about a venue by selecting one of three moods: “It was OK,” “Great time!” or “INCREDIBLE!”
Users are invited to share their experience publicly on Google. The app copies the review text to the clipboard and the user can manually paste it on the venue’s Google page by tapping “COPY & POST TO GOOGLE.” This step is entirely optional — users may tap “Skip posting to Google” at any time. No review is ever posted automatically on the user’s behalf.
Feedback is sent privately and directly to the venue’s email so they get a chance to make it right. This feedback is never posted publicly. Users choose whether to include their name and email via a toggle: “Let [venue] reach out to make this right.” If disabled, feedback is sent anonymously — no name, no email, no way for the venue to identify the reviewer.
Reviews are associated with your first name only when you opt in. Your email address and contact information are never shared with venues unless you explicitly enable the contact toggle.
We do not sell your personal information to third parties.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with:
Your first name may be visible to other users on the check-in leaderboard. Your email address and phone number are never visible to other users.
We access your location only while the App is in use ("When In Use" permission). We do not track your location in the background. While the App is open, your device's location is checked approximately every 3 seconds to detect proximity to partner venues. Location data is used in real time and is not stored on our servers beyond what is needed to record a check-in event.
Your account data (name, email or phone number, check-in records) is stored securely on Supabase infrastructure with row-level security policies that prevent other users from accessing your data. Waitlist and partner inquiry submissions are stored in the same infrastructure with equivalent protections. Profile photos are stored in Supabase Storage. We implement reasonable technical safeguards, but no system is completely secure.
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information from our systems within a reasonable time, except where retention is required by law.
The App and Website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
If you grant notification permission, we may send you push notifications about new venue deals, events, or app updates. You can opt out at any time by disabling notifications in your device Settings.
When you sign up or log in, you will receive a one-time passcode (OTP) to the email address or phone number you provide. This is used solely to verify your identity. By signing up for the waitlist, you consent to receive launch-related communications at the email address you provide. You may unsubscribe at any time.
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or Website. Continued use of the App or Website after changes constitutes acceptance.
This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in Allegheny County, Pennsylvania.
If you have questions about this Privacy Policy or want to request deletion of your data, contact us at:
support@jumpinpitt.com
Menu items, dietary labels, and nutritional information displayed in the App are provided by partner venues and have not been independently verified by JumpIn Pitt. We do not guarantee the accuracy, completeness, or currency of menu data. If you have food allergies or dietary restrictions, always confirm directly with the venue before ordering.